We’re aware of the current Microsoft Outlook outage and are checking our systems and services to understand the impact on customers and learners.
Verve, Proficient, HubSpot forms and SARAS remain available. However, some functions that rely on email may be disrupted, including password resets, confirmation emails, results notifications and some login steps, including MFA. Our email responses may also be delayed.
Our teams are carrying out further checks and working to support anyone affected. Supporting customers and learners and keeping assessments running is our priority.
If you have an assessment or online exam scheduled, please try to log in as planned. If you experience any difficulty, please contact us by phone so we can support you.
You can continue to contact us by phone as normal. Thank you for your patience. We’ll keep you updated as we confirm more information.
Time posted: Friday 13 November, 10.02am